Setting Up a One-Time-Passcode (OTP) App

We highly encourage e923 users to make use of one of the OTP application installed on your phone such as Google Authenticator, Authy, or Duo Mobile. Using an OTP App also means that you do not need any internet or cellular connectivity for your device. 

This process should take 3-5 minutes, so we encourage you to do this prior to the next forensic examination with a patient. It can also be helpful to read through the steps first before going through the process. 
Step 1 - Make Sure You Are Logged In

Step 2 - Select “My Profile” From the Left Navigation Tabs

Step 3 - Review the Notice and Select “Enable OTP for my account”

Step 4 - Verify That You Have One of the Following Applications Installed on Your Smartphone: 
  • Google Authenticator
  • Authy
  • Duo Mobile 
All of the applications, including Authy, Google Authenticator, and Duo Mobile are available on either Android or iPhone devices.
Here is what you should see in front of you on your computer or tablet (redaction to the QR-code to make it non-functional):
Use one of the links below for instruction on how to set up your preferred OTP authenticator app.

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